Servpro Franchise Failure Rate
SBA 7(a) loan default data, FY2010–FY2019 · Updated 2026
Servpro franchisees defaulted on 4.5% of SBA 7(a) loans between FY2010 and FY2019 — 13 of 287 loans were charged off — according to U.S. Small Business Administration data. That is lower than the Residential Remodelers industry average of 12.9%.
- 4.5%SBA default rate13 of 287 loans
- 287loans resolvedapproved FY2010–FY2019
- 12.9%Residential Remodelers averageall SBA loans in the industry
- 1st lowestindustry rankof 6 Residential Remodelers brands
| SBA default rate | 4.5% |
|---|---|
| Loans approved | 287 |
| Loans charged off | 13 |
| Date range | FY2010–FY2019 |
| Industry | Residential Remodelers |
| Industry average | 12.9% |
| Data source | U.S. SBA 7(a) FOIA loan data |
Most SBA default figures published online use loans approved since 2020 — loans that have had six years or less to fail — so those rates are floors, not outcomes. Every rate on this site is computed from the matured FY2010–FY2019 cohort: loans that have been paid in full or charged off, so the result is settled. Loans approved since 2020 are shown as counts so early charge-offs are visible without being mistaken for a rate.
Source: U.S. SBA FOIA dataset, statuses as of June 30, 2026. Figures also in the comparison table below.
About 1 in 22 Servpro SBA borrowers failed to repay — well below the Residential Remodelers average of 12.9%.
What is the Servpro franchise failure rate on SBA loans?
Servpro is a Residential Remodelers franchise. This page reports the outcome of every SBA 7(a) loan the U.S. Small Business Administration's public FOIA file attributes to Servpro franchisees: 287 loans approved between fiscal 2010 and 2019, of which 13 were charged off. Loan statuses are as of June 30, 2026, and the cohort has matured, so these are settled outcomes rather than projections.
- SBA 7(a) loans approved FY2010–FY2019287
- Charged off13
- Charge-off rate4.5%
- Residential Remodelers franchise benchmark12.9%
- Brand vs industry0.3x
- All-franchise SBA benchmark10.2%
- Average loan size, 2010s cohort$285,649
- New SBA loans since 2020199
- Early charge-offs since 20203
How does Servpro compare with other Residential Remodelers franchises?
The table sets Servpro's charge-off rate beside its Residential Remodelers peers and the two economy-wide benchmarks. All figures use the same cohort — SBA 7(a) loans approved FY2010–FY2019, statuses as of June 30, 2026 — and the same denominator of resolved loans, so they are directly comparable.
| Measure | Servpro | Residential Remodelers | All franchises | All SBA borrowers |
|---|---|---|---|---|
| Default (charge-off) rate | 4.5% | 12.9% | 10.2% | 8.0% |
| Loans in sample | 287 | — | — | — |
| Defaults | 13 | — | — | — |
| Average loan size | $285,649 | — | — | — |
What has Servpro SBA lending looked like since 2020?
Since 2020, Servpro franchisees have taken 199 new SBA 7(a) loans. 3 have already charged off. Early defaults on loans under six years old are worth noting. Most SBA failures take longer to develop.
Loans approved since 2020, by fiscal year — counts only: 3 have charged off to date and most are still outstanding, so no rate is drawn.
Source: U.S. SBA FOIA dataset, statuses as of June 30, 2026.
Show the numbers behind this chart
| Fiscal year | Loans | Charged off | Rate |
|---|---|---|---|
| FY2010 | 22 | 1 | 4.5% |
| FY2011 | 29 | 2 | 6.9% |
| FY2012 | 24 | 5 | 20.8% |
| FY2013 | 25 | 3 | 12.0% |
| FY2014 | 41 | 0 | 0.0% |
| FY2015 | 30 | 2 | 6.7% |
| FY2016 | 43 | 0 | 0.0% |
| FY2017 | 23 | 0 | 0.0% |
| FY2018 | 29 | 0 | 0.0% |
| FY2019 | 21 | 0 | 0.0% |
| FY2020 | 41 | — | outstanding |
| FY2021 | 43 | — | outstanding |
| FY2022 | 27 | — | outstanding |
| FY2023 | 33 | — | outstanding |
| FY2024 | 20 | — | outstanding |
| FY2025 | 21 | — | outstanding |
| FY2026 | 14 | — | outstanding |
How to read this
A charge-off means a franchisee borrowed, operated, and failed severely enough that the SBA wrote off the government-guaranteed loan. Unlike franchisor marketing or Item 19 disclosures, this is an observed outcome recorded by a federal agency. One caveat cuts the other way: SBA borrowers are typically less capitalized than all-cash buyers, so these rates can overstate risk for well-funded operators.
How reliable is this number?
Servpro's figure rests on 287 resolved SBA 7(a) loans approved between fiscal 2010 and 2019. That cohort has matured, so the rate is a settled outcome, not a projection. With 287 resolved loans, the sample is large enough that a single default barely moves the figure. Loans approved since 2020 are excluded from the rate because most are still outstanding; they appear on this page as counts only. Every Servpro figure is recomputed from the public SBA FOIA file on each rebuild.
Is Servpro in financial trouble? What the SBA data shows
Servpro's SBA 7(a) default rate was 4.5% for loans approved FY2010–FY2019 (13 of 287 loans charged off) — the lowest of 6 Residential Remodelers brands tracked here. A default rate this far below the Residential Remodelers average of 12.9% is not, on its own, a sign of distress.
Frequently asked
- What is Servpro's franchise failure rate?
- Servpro franchisees defaulted on 4.5% of SBA 7(a) loans between FY2010 and FY2019 — 13 of 287 loans were charged off — according to U.S. Small Business Administration data. That is lower than the Residential Remodelers industry average of 12.9%.
- How does Servpro compare to other Residential Remodelers franchises?
- Servpro's 4.5% SBA default rate is lower than the Residential Remodelers industry average of 12.9%. See every Residential Remodelers franchise ranked on the Residential Remodelers industry page. Residential Remodelers franchises →
- What does 'SBA default rate' mean?
- An SBA default rate is the share of SBA 7(a) loans, approved FY2010–FY2019 and since resolved (paid in full or charged off), that were charged off — written off after the borrower failed to repay. It is not a measure of unit closures.
Source
Source: U.S. Small Business Administration, 7(a) loan program charge-off data, FY2010–FY2019. Franchise data is matched on the SBA's franchise code / brand name. "Failure rate" here means the share of approved loans (resolved: paid in full or charged off) that were charged off; it is not a measure of unit closures. Last updated September 30, 2026.
Every brand in one table, with percentiles and breakdowns by year, industry and loan size: franchise SBA default rates, all 415 brands.
Cite this page
Franchise Default Rates (2026). Servpro franchise SBA 7(a) default rate, FY2010–FY2019 cohort: 4.5% (13 of 287 loans charged off). Derived from U.S. SBA FOIA data, loan statuses as of June 30, 2026.
https://franchisefailurerates.com/franchise/servpro/ · Data & methodology · Download the dataset (CSV)