Century 21 Franchise Failure Rate

SBA 7(a) loan default data, FY2010–FY2019 · Updated 2026

Century 21 franchisees defaulted on 0.0% of SBA 7(a) loans between FY2010 and FY2019 — 0 of 15 loans were charged off — according to U.S. Small Business Administration data. That is lower than the Offices of Real Estate Agents and Brokers industry average of 6.4%.

  • 0.0%SBA default rate, small sample0 of 15 loans
  • 15loans resolvedapproved FY2010–FY2019
  • 6.4%Offices of Real Estate Agents and Brokers averageall SBA loans in the industry
  • 1st lowestindustry rankof 2 Offices of Real Estate Agents and Brokers brands
Key facts — Century 21 SBA 7(a) loan outcomes, FY2010–FY2019. Loan statuses as of June 30, 2026.
SBA default rate0.0% (small sample)
Loans approved15
Loans charged off0
Date rangeFY2010–FY2019
IndustryOffices of Real Estate Agents and Brokers
Industry average6.4%
Data sourceU.S. SBA 7(a) FOIA loan data

Most SBA default figures published online use loans approved since 2020 — loans that have had six years or less to fail — so those rates are floors, not outcomes. Every rate on this site is computed from the matured FY2010–FY2019 cohort: loans that have been paid in full or charged off, so the result is settled. Loans approved since 2020 are shown as counts so early charge-offs are visible without being mistaken for a rate.

0 of 15
SBA 7(a) loans to Century 21 franchisees (FY2010–FY2019) ended in charge-off
Charge-off rate, SBA 7(a) loans approved FY2010–FY2019 — Century 21 against its industry and all franchises
Charge-off rate, SBA 7(a) loans approved FY2010–FY2019: Century 21 0.0%; Offices of Real Estate Agents and Brokers 6.4%; All franchises 10.2%Century 21 0.0%; Offices of Real Estate Agents and Brokers 6.4%; All franchises 10.2%0%2%4%6%8%10%Century 210.0% (small sample)Offices of Real EstateAgents and Brokers6.4%All franchises10.2%
Charge-off rate, SBA 7(a) loans approved FY2010–FY2019: Century 21 0.0%; Offices of Real Estate Agents and Brokers 6.4%; All franchises 10.2%Century 21 0.0%; Offices of Real Estate Agents and Brokers 6.4%; All franchises 10.2%0%2%4%6%8%10%Century 210.0% (small sample)Offices of Real Estate Agents and Brokers6.4%All franchises10.2%

Source: U.S. SBA FOIA dataset, statuses as of June 30, 2026. Figures also in the comparison table below.

None of the 15 Century 21 SBA borrowers in the sample failed to repay — but 15 loans is too few to call a rate.

What is the Century 21 franchise failure rate on SBA loans?

Century 21 is a Offices of Real Estate Agents and Brokers franchise. This page reports the outcome of every SBA 7(a) loan the U.S. Small Business Administration's public FOIA file attributes to Century 21 franchisees: 15 loans approved between fiscal 2010 and 2019, of which 0 were charged off. Loan statuses are as of June 30, 2026, and the cohort has matured, so these are settled outcomes rather than projections.

  • SBA 7(a) loans approved FY2010–FY201915
  • Charged off0
  • Charge-off rate (small sample)0.0%
  • Offices of Real Estate Agents and Brokers franchise benchmark6.4%
  • All-franchise SBA benchmark10.2%
  • Average loan size, 2010s cohort$694,153
  • New SBA loans since 20207
  • Early charge-offs since 20200

How does Century 21 compare with other Offices of Real Estate Agents and Brokers franchises?

The table sets Century 21's charge-off rate beside its Offices of Real Estate Agents and Brokers peers and the two economy-wide benchmarks. All figures use the same cohort — SBA 7(a) loans approved FY2010–FY2019, statuses as of June 30, 2026 — and the same denominator of resolved loans, so they are directly comparable.

Century 21 versus benchmarks, SBA 7(a) loans approved FY2010–FY2019, statuses as of June 30, 2026. Source: U.S. SBA FOIA dataset.
MeasureCentury 21Offices of Real Estate Agents and BrokersAll franchisesAll SBA borrowers
Default (charge-off) rate0.0% (small sample)6.4%10.2%8.0%
Loans in sample15———
Defaults0———
Average loan size$694,153———

What has Century 21 SBA lending looked like since 2020?

Since 2020, Century 21 franchisees have taken 7 new SBA 7(a) loans. None have charged off to date, though most remain outstanding and unresolved.

Charge-off rate by approval year — share of each fiscal year's Century 21 SBA 7(a) loans that later defaulted (FY2010–FY2019); years with fewer than 10 loans are outlined, not filled
Charge-off rate by approval year: FY2010 0% of 3 loans; FY2011 0% of 1 loans; FY2014 0% of 1 loans; FY2015 0% of 1 loans; FY2016 0% of 5 loans; FY2017 0% of 3 loans; FY2018 0% of 1 loansCharge-off rate by approval year: FY2010 0% of 3 loans; FY2011 0% of 1 loans; FY2014 0% of 1 loans; FY2015 0% of 1 loans; FY2016 0% of 5 loans; FY2017 0% of 3 loans; FY2018 0% of 1 loans0%5%10%0%2010n=30%2011n=10%2014n=10%2015n=10%2016n=50%2017n=30%2018n=1
Charge-off rate by approval year: FY2010 0% of 3 loans; FY2011 0% of 1 loans; FY2014 0% of 1 loans; FY2015 0% of 1 loans; FY2016 0% of 5 loans; FY2017 0% of 3 loans; FY2018 0% of 1 loansCharge-off rate by approval year: FY2010 0% of 3 loans; FY2011 0% of 1 loans; FY2014 0% of 1 loans; FY2015 0% of 1 loans; FY2016 0% of 5 loans; FY2017 0% of 3 loans; FY2018 0% of 1 loans0%5%10%0%’10n=30%’11n=10%’14n=10%’15n=10%’16n=50%’17n=30%’18n=1

Loans approved since 2020, by fiscal year — counts only: 0 have charged off to date and most are still outstanding, so no rate is drawn.

Loans approved since 2020: FY2020 3; FY2021 3; FY2025 1Loans approved since 2020: FY2020 3; FY2021 3; FY2025 1320203202112025
Loans approved since 2020: FY2020 3; FY2021 3; FY2025 1Loans approved since 2020: FY2020 3; FY2021 3; FY2025 13’203’211’25

Source: U.S. SBA FOIA dataset, statuses as of June 30, 2026.

Show the numbers behind this chart
Fiscal yearLoansCharged offRate
FY2010300.0%
FY2011100.0%
FY2014100.0%
FY2015100.0%
FY2016500.0%
FY2017300.0%
FY2018100.0%
FY20203—outstanding
FY20213—outstanding
FY20251—outstanding

How to read this

A charge-off means a franchisee borrowed, operated, and failed severely enough that the SBA wrote off the government-guaranteed loan. Unlike franchisor marketing or Item 19 disclosures, this is an observed outcome recorded by a federal agency. One caveat cuts the other way: SBA borrowers are typically less capitalized than all-cash buyers, so these rates can overstate risk for well-funded operators.

How reliable is this number?

Century 21's figure rests on 15 resolved SBA 7(a) loans approved between fiscal 2010 and 2019. That cohort has matured, so the count is a settled outcome, not a projection. With 15 resolved loans, one default moves the rate by about 6.7 percentage points. Loans approved since 2020 are excluded from the rate because most are still outstanding; they appear on this page as counts only. Every Century 21 figure is recomputed from the public SBA FOIA file on each rebuild.

Small sample (15 loans). A single default moves this figure substantially.

Is Century 21 in financial trouble? What the SBA data shows

Century 21's SBA 7(a) default rate was 0.0% for loans approved FY2010–FY2019 (0 of 15 loans charged off) — the lowest of 2 Offices of Real Estate Agents and Brokers brands tracked here. A default rate this far below the Offices of Real Estate Agents and Brokers average of 6.4% is not, on its own, a sign of distress. With only 15 loans in the sample, one default moves the rate by about 6.7 percentage points, so read it as a flag rather than a verdict.

Frequently asked

What is Century 21's franchise failure rate?
Century 21 franchisees defaulted on 0.0% of SBA 7(a) loans between FY2010 and FY2019 — 0 of 15 loans were charged off — according to U.S. Small Business Administration data. That is lower than the Offices of Real Estate Agents and Brokers industry average of 6.4%.
How does Century 21 compare to other Offices of Real Estate Agents and Brokers franchises?
Century 21's 0.0% SBA default rate is lower than the Offices of Real Estate Agents and Brokers industry average of 6.4%. See every Offices of Real Estate Agents and Brokers franchise ranked on the Offices of Real Estate Agents and Brokers industry page. Offices of Real Estate Agents and Brokers franchises →
What does 'SBA default rate' mean?
An SBA default rate is the share of SBA 7(a) loans, approved FY2010–FY2019 and since resolved (paid in full or charged off), that were charged off — written off after the borrower failed to repay. It is not a measure of unit closures.

Source

Source: U.S. Small Business Administration, 7(a) loan program charge-off data, FY2010–FY2019. Franchise data is matched on the SBA's franchise code / brand name. "Failure rate" here means the share of approved loans (resolved: paid in full or charged off) that were charged off; it is not a measure of unit closures. Last updated September 30, 2026.

Every brand in one table, with percentiles and breakdowns by year, industry and loan size: franchise SBA default rates, all 415 brands.

Cite this page

Franchise Default Rates (2026). Century 21 franchise SBA 7(a) default rate, FY2010–FY2019 cohort: 0.0% (0 of 15 loans charged off). Derived from U.S. SBA FOIA data, loan statuses as of June 30, 2026.

https://franchisefailurerates.com/franchise/century-21/ · Data & methodology · Download the dataset (CSV)

Author: Franchise Failure Rates · First published August 17, 2026 · Updated September 30, 2026 · Citation format